Shipping & Local Nursery Pickup

Nationwide Live Plant Shipping

• Direct Greenhouse Dispatch: All orders depart directly from our St. Petersburg greenhouse using expedited carrier options like USPS Express and UPS Ground across the United States.
• Custom Protective Packaging: Every specimen is secured with root moisture wrapping, protective corrugated collar supports, and shock-absorbing cushioning to prevent soil displacement and leaf breakage during transit.
• Cool Weather Advisory (< 45°F): When destination temperatures fall below 45°F, we automatically apply insulated thermal packaging and heat packs to protect tropical foliage.
• Severe Cold Weather Hold (< 32°F): If temperatures along the transit route drop below freezing (32°F), we hold your order safely in our heated greenhouse until safe thermal recovery occurs.
• Calculated Shipping Rates: Transit costs are calculated transparently at checkout based on total weight, box dimensions, and delivery location.

Free Local Nursery Pickup ($0.00)

• Ready for Pickup Timing: Ready for pickup within 24–48 hours by scheduled appointment. Once your order is prepared, you will receive an email notification with instructions to select your preferred pickup time slot at our St. Petersburg nursery.
• In-Person Inspection & Advice: You inspect your plants side-by-side with our team before taking them home. Our growers share tailored advice regarding humidity, soil mix, and lighting for your home environment.
• 48-Hour Guarantee: Our 100% Live Arrival Guarantee applies to local pickup items as well. Unbox and inspect your plants upon pickup, and reach out within 48 hours to info@thebotanicalbazaar.com for a replacement or store credit if you notice any health concerns.

USDA Agricultural Regulations & State Restrictions

While we ship nationwide across the United States, shipments to states with strict USDA agricultural inspection codes (such as Hawaii, California, Texas, and Alaska) are subject to strict regulatory compliance, mandatory agricultural inspections, potential shipping delays, and weather holds to protect local plant biosecurity.

Additionally, we comply strictly with Florida Department of Agriculture and Consumer Services (FDACS) state agricultural codes. To prevent the spread of citrus greening disease, all citrus varieties (citrus trees, citrus specimens, and regulated host plants) are restricted strictly to in-state Florida shipping or local nursery pickup. Out-of-state orders containing citrus will be canceled and issued store credit or refunded. For questions regarding agricultural regulations, contact info@thebotanicalbazaar.com.

Transit Acclimatization & Settlement

Traveling in a dark, sealed container induces natural transit stress. Please follow our essential initial settlement guidelines upon arrival:

1. Prompt Unboxing (Within 24 Hours): Unpack your specimen within 24 hours of carrier delivery or nursery pickup to restore light and airflow.
2. Gentle Light & Temperature: Place your plant in a warm area with bright, indirect light. Avoid exposing fresh unboxed foliage to direct scorching afternoon sunlight.
3. Hydration Check: Check root moisture. If topsoil is dry, provide a light watering with room-temperature water.
4. Withhold Immediate Repotting: Allow your specimen to settle in its nursery pot for 7 to 14 days before repotting or root disturbance. Immediate repotting while in transit recovery voids guarantee coverage.