Help & Support Hub
How can our nursery team assist you today? Explore policies, submit inquiries, or access plant care guides.
Shipping & Local Pickup
Details on standard live-plant transit, insulated weather holds, and free local pickup at our St. Petersburg nursery.
Shipping & Pickup Policy →Live-Arrival Guarantee
Learn about our 48-hour live-arrival guarantee, transit coverage, and photo submission requirements for claims.
Guarantee & Claims →Plant Sourcing & Inquiries
Looking for a specific rare aroid, orchid, or fruiting specimen? Submit a custom sourcing request to our growers.
Request Specimen →Botanical Almanac & Care
Access cultivation guides, USDA zone 9b/10a tips, watering schedules, and bench notes from our nurserymen.
Explore Almanac →Frequently Asked Questions
Quick answers regarding plant acclimation, potting substrates, order processing, and visiting our nursery.
View All FAQs →Direct Contact
Have a custom question or need order assistance? Send a direct message to our nursery team.
Contact Nursery Team →