Frequently Asked Questions
Welcome to The Botanical Bazaar reference hub. Here you will find detailed answers about rare plant ordering, shipping eligibility with insulated packaging and weather holds when needed, agricultural review, appointment-only pickup coordination in St. Petersburg, FL, and our 100% Live Arrival Guarantee.
Where are you located?
We are in St. Petersburg, Florida. Nursery visits and pickup are by confirmed appointment only. Contact us before paying or visiting to confirm availability, pickup eligibility, and arrangements. Selecting pickup coordination does not complete a purchase or reserve stock.
Do you ship live plants nationwide?
Shipping depends on the item and destination. Select your destination in the cart. Items under shipping review require confirmation before ordering, and changing the destination does not clear an independent review hold. A carrier rate does not clear that hold. Contact us with the item, size, quantity, and destination state for review.
What is your 100% live plant guarantee?
We guarantee 100% healthy live arrival. If a specimen arrives damaged, notify us at info@thebotanicalbazaar.com within 48 hours of carrier delivery timestamp or pickup with clear photos for a prompt replacement plant or store credit.
How should I handle my plant upon arrival?
Unbox your plant within 24 hours of delivery or pickup, place it in bright indirect light, check topsoil moisture, and allow it to acclimate for 7 to 14 days before attempting repotting.
Still have specific horticultural or order queries?
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